Privacy Policy

Effective Date: 2024 October

1. Introduction

SRK Building Maintenance L.L.C (“Company”, “we”, “our”, “us”) respects your privacy and is
committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when
you visit our website or use our services in Dubai, United Arab Emirates.
By accessing our website or engaging our services, you agree to the terms of this Privacy
Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information
● Full name
● Phone number
● Email address
● Property address
● Company name (if applicable)
● Payment details (if required for invoicing)

B. Non-Personal Information
● Browser type
● IP address
● Device information
● Website usage data (pages visited, time spent)

3. How We Use Your Information

We use the collected information to:
● Respond to service inquiries
● Schedule maintenance appointments
● Provide quotations
● Process payments and invoices
● Improve our website and services
● Send service updates or promotional offers (only if consented)
● Comply with UAE legal and regulatory requirements

4. Sharing of Information

We do not sell, trade, or rent your personal information.
We may share information only in the following situations:
● With employees or technicians to complete your service request
● With payment processors for billing purposes
● When required by UAE law or government authorities
● To protect our legal rights

5. Data Security

We implement appropriate technical and organizational measures to protect your information
against:
● Unauthorized access
● Alteration
● Disclosure
● Destruction
However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:
● Provide services
● Maintain financial records
● Comply with UAE laws and regulations

7. Cookies & Tracking Technologies

Our website may use cookies to:
● Improve user experience
● Analyze website traffic
● Store user preferences
You may disable cookies in your browser settings.

8. Your Rights

Under applicable UAE data protection regulations, you may:
● Request access to your personal data
● Request correction of inaccurate information
● Request deletion of your data (subject to legal obligations)
To make such a request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy
practices of external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page
with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:
SRK Building Maintenance L.L.C
Dubai, United Arab Emirates
Phone: +971 50 327 2128
Email: info@srkbms.com